Terms Of Sale

<p style="text-align: center;" align="center"><strong>FABRICS<br /><br /></strong></p> <div style="text-align: left;"><strong>Minimums<br /><br /></strong></div> <p>- 2 yards / meters minimum for all flat woven fabrics<br /><br />- 5 yards/meter minimum for all velvets<br /><br /><br /><strong>Disclaimer</strong><br /><br />- Fabrics have not been treated for fire retardancy<br /><br />- Velvets: extra care is taken in cutting and packing<br /><br />- White Fabrics: Darker fibers are a natural component in the materials used to produce this light shade and are not considered to&nbsp;be a flaw<br /><br />- Slub Fabrics: Slubs are part of the appearance of this fabric and are not considered to be a flaw<br /><br />&nbsp;</p> <p style="text-align: center;"><strong>LEATHER<br /><br /></strong></p> <p><strong>Minimums<br /></strong><br />Half hide minimum for all stocked products<br /><br /></p> <p><strong>Disclaimer</strong></p> <p>Natural Products &ndash; the Holland &amp; Sherry Leather Collection is made from all natural materials. Certain attributes such as light shading are inherent qualities of the materials and should not be considered defects.</p> <p>&nbsp;</p> <p style="text-align: center;"><strong>WALLPAPER<br /></strong></p> <p><br /><strong>Minimums<br /><br /></strong>- For Archetype, Paradigm, Modern Legacy, Metropolis, and dOCERE orders 15 yard minimum. 50% upcharge to order below 15 yards.</p> <p>- For printed paper: 10-roll minimum, $100 cut fee for 5-9 rolls. Absolutely no orders under 5 rolls can be accepted.</p> <p>- No printed grasscloth: 2 rolls; orders under two rolls will not be accepted unless it is an addition to a prior order.</p> <p>- For paper-backed wool flannel orders: 30-yard minimum, $150 setup fee for orders below 30 yards. No orders less than 10 yards will be accepted.</p> <p>- WP7900 series vinyl: 15 yard minimum, sold in 15-yard increments.</p> <p>- Framework vinyl: 30 yard minimum, sold in 15-yard increments.</p> <p>- Paperbacked rayon: 12 yard minimum, sold in 4-yard increments.</p> <p>- Paperbacked linen, silk, sensuede: 2-4 yards (see price list)</p> <p>&nbsp;</p> <p><strong>Disclaimer</strong></p> <p>- Upon receipt of goods, fully inspect all rolls to ensure that you have received the correct color and pattern. All orders must be inspected within 30 days of receipt.<br /><br />- Check for possible color variations and other technical defects prior to cutting any rolls or hanging any wallcovering.<br /><br />- Do not cut or hang any material until you have fully read the hanging instructions and undertaken a thorough inspection of the goods.<br /><br />- No claims are made for material costs after the installation of more than three drops. Absolutely no claims will be accepted for labor or incidental costs.<br /><br />- Only fully uncut rolls in the original factory wrapping will be accepted for return, provided they are returned within 30 days of receipt. All returns are subject to a 35% restocking fee with freight prepaid.</p> <p>- Holland &amp; Sherry recommends using a Guild certified wallcovering installer (<a href="http://www.wallcoveringinstallers.org/">http://www.wallcoveringinstallers.org/</a>).</p> <p>- Our painted wallcoverings are handmade, and small variations in color and texture may occur. These are not considered flaws, but beautiful and inherent characteristics of the product.&nbsp;</p> <p>- Our natural wallcoverings are handmade, small color and fiber variations may occur. These are not considered flaws, but beautiful and inherent characteristics of the product.&nbsp;</p> <p>- All wallcoverings ship with untrimmed edges and must be trimmed on-site for crisp seams. Please inspect goods thoroughly before cutting as no allowances will be made on trimmed wallcovering.</p> <p>&nbsp;</p> <p style="text-align: center;"><strong>SHIPPING</strong></p> <p>Complete street addresses, including zip codes and phone number are required; Holland &amp; Sherry cannot ship to a P.O. Box.</p> <p>Pricing for shipments outside of the US, UK and EU is available upon request.&nbsp; Please provide your VAT# to ship within the EU.</p> <p>&nbsp;</p> <p><strong>Delay of delivery</strong></p> <p>Quoted delivery dates are approximate and Holland &amp; Sherry shall not be responsible for any delay or failure in performance for any cause beyond Holland and Sherry&rsquo;s control</p> <p>&nbsp;</p> <p style="text-align: center;"><strong>RETURNS</strong></p> <p>There is no obligation to accept return of goods ordered in error. Should Holland and Sherry make an exception and agree to accept the&nbsp;return of goods, a minimum 30% handling charge will be levied.<br /><br />All returns must be approved by Holland &amp; Sherry and accompanied by a completed return authorization form. Contact your local showroom&nbsp;for details. Returns will be accepted or credited for items returned only within 7 days from arrival date, if uncut and in the original&nbsp;condition.</p> <p>Customer must examine goods before cutting or treating, as no allowance will be made after merchandise has been altered in any way&nbsp;regardless of the reason. In no event will any labor costs be accepted.<br /><br /></p> <p><strong>The following merchandise is not returnable:</strong></p> <ul> <li>Treated or otherwise used merchandise</li> <li>Cut merchandise</li> </ul> <p>&nbsp;</p> <p style="text-align: center;"><strong>REFUNDS</strong></p> <p>Refunds must be requested in writing. Please allow thirty days from approval of refund request for issuance of refund check. Checks cannot be returned to anyone but the account billed. Credits must be issued to client&rsquo;s account.</p> <p>&nbsp;</p> <p style="text-align: center;"><strong>QUALITY LIMITATION</strong></p> <p>Our merchandise is not guaranteed against fading or shrinkage through cleaning, steaming, and exposure to the sun or effects of wear.&nbsp; Holland &amp; Sherry is not responsible for precise color matching due to possible spinning, yarn, weaving or dye lot variations. It is the buyer&rsquo;s responsibility to request cuttings of current stock for approval, especially when ordering coordinating textiles.</p> <p>We are not responsible for the application or installation of Holland &amp; Sherry&rsquo;s merchandise. Holland &amp; Sherry&rsquo;s textiles are not treated or backed. Costs and arrangements for all special treatments are the responsibility of the buyer.</p> <p>&nbsp;</p> <p style="text-align: center;"><strong>CLAIMS</strong></p> <p>All claims against Holland &amp; Sherry, including defects, shortages and errors, must be made within seven days after shipment of the merchandise. Failure to make any claim within such period shall constitute acceptance of the merchandise and a waiver of said defects, shortages, errors or other claims. No claim shall be made in any event if the merchandise has been cut, hung or treated. Holland &amp; Sherry&rsquo;s liability shall not exceed the contract price and Holland and Sherry shall in no event be liable for labor charges or any other consequential damages.</p>